Frequently Asked Questions
Everything you need to know about bringing our curated home goods into your space.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on your location and customs processing.
What is your return policy for home decor?
We offer a 30-day return window for most unused items in their original packaging. Please note that custom furniture and final sale items are non-returnable.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the items.
What should I do if my item arrives damaged?
While we take great care in packaging, accidents happen. If your item arrives damaged, please email our support team with photos of the product and packaging within 48 hours of delivery for a replacement.
Are your products sustainably sourced?
We prioritize working with artisans and manufacturers who use eco-friendly materials and ethical production methods. Specific sustainability details can be found on each individual product page.
Can I change or cancel my order after it's been placed?
Orders move quickly through our warehouse, but we can accommodate changes within 2 hours of placement. Please contact our customer service team immediately via live chat or email.