Returns & Exchanges
At Present & Correct, we want you to be completely satisfied with your home additions. If a piece isn't quite right, you can return or exchange any unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing